FAQs
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Do you do commission works?
Unfortunately, I don’t have time to do commissions right now. In case I’m going to open another commission batch, I will make an update on my social media.Can I get your artwork tattooed on me?
As long as it’s not a commissioned work, you definitely can use my artwork for your tattoo design by getting a Tattoo Ticket. It would be an honor to see my works become a permanent part of your life :)Love your artwork! Can I use your works for my brand/company?
I’m open to collaboration opportunities with brands/companies. Contact meto discuss it further.I love your style! Can you do (insert character name)?
Since I don’t do commission for now, you can request a specific character in the comment on my social media posts. I read all the comments and requests, and if there are a lot of requests for a specific character, I’ll definitely put it on my priority to-do list :))Can I visit your studio? Also, do you have a physical shop?
While I’m honored that you want to visit my studio, unfortunately, my studio isn’t open to the public. I also don’t have any physical shop, you can go to my store when it’s open to buy my works. -
When can I buy your work/merchs?
My store is open for a week each month. I will put a banner on my homepage at 14th-16th to announce the next drop schedule.What is the drop, and why?
Until 2024, I used to open the store everyday. I found that it’s not efficient for my workflow. I often received orders when I deeply focused on working a project, and switching between tasks tires me off quicker. I decided to open my store only for a week every month so I can dedicate half month to work on my store (preparing, fulfilling, updating, and planning), then spend the other half working on new projects.
In other words, you can think of the drop system like I’m opening a pop-up store every month. Or that travelling merchant that only drops by at a specific place and time in video games.I can’t find the store/it’s a blank page. Help!
That means the store is closed when you try to visit it. You can check the schedule for the next drop and be ready for it when the time comes.How do I purchase your work?
When my store is open, you can browse around to find items you’re interested in. After you grabbed the items in your cart, follow through the checkout process.Can I see the pricelist/catalogue of your merchs?
I haven’t done it yet, but I will make a simple one so you will have a better grasp on the items you want and/or your budgeting plan.Can I join a mailing list for pre-orders? How’s your pre-order works?
Currently, pre-orders have the same process like a regular item. It’s first-come, first-served. You just have to checkout the items, and wait. As for the mailing list, I haven’t make any plan to do exclusive mailing list/membership pre-orders/deals yet. It is something that I’d love to do in the future, so I can send them updates and deals. With that said, feel free to subscribe to my mailing list when you checkout an item. I’ll start sending updates as soon as I can.
P.S: No worries for spams, most likely I’ll only send email campaign once per month to announce drops schedule and other updates.Are all your merchs only available as pre-order?
Nope, some of them are readily available. It’s best to read each item description to see if it’s pre-order or not.Is there a purchase limit?
There is a purchase limit for some items. I put the purchase limit on the description of that specific item, so please read the description fully first before ordering.Will there be a new set/item every drops?
Maybe. I will announce it beforehand if there are new items coming or if there are old items that I’m cutting out from the next drop.Do you open a local/Indonesian store?
I was using an online marketplace for local buyers, but I don’t do that anymore. If you’re Indonesian, the best way to get my works now is to drop by my booth at events like conventions/art markets. The schedule for that is announced in my social media (IG). In the future, I will also make a PO form for mail orders or pick-up at events. -
NOTE: Also check the Shipping Reference page for more info on shipping
When will my order arrive?
It depends on your country. From my experience, it usually takes 14-30 days, sometimes longer during peak seasons such as holidays. Note that due to COVID and/or customs, the delivery time might take longer.Unfortunately, while I do my best to ensure your order is delivered on time, I can’t take any responsibility for any late/failed deliveries due to circumstances beyond my control.
How do I know if my order is confirmed?
You will receive a confirmation email with details of your ordered items and shipping information. Please double-check the info and contact me promptly in case of a mistake. If you didn’t receive the confirmation email within 24 hours, please check your spam folder before contacting me.Can I track my order?
Yes, all orders come with tracking numbers that will be emailed to you the day they’re shipped.You can track the package by filling out the tracking number here.
(fill in the tracking number and the security code located on the right side)I don't find my country during checkout. Can you ship there?
If you don't find your country on the shipping list during checkout, please contact me and tell me what country are you from. I will contact the post office to check the availability and the rates, then add the country to my shipping list if the post office can deliver the package there.Additional info on delivery:
Any package returned to me due to an incomplete/incorrect address will be re-shipped at your expense or refunded (minus the shipping fee).If you’re unable to receive the package during the delivery date or if the package doesn’t fit your mailbox, the carrier will leave a notice which can be used to collect the package at the post office/pick-up station for an indicated time. You can check the info by tracking your package on the internet as well. If the package is sent back to me because you didn’t pick it up, it will be reshipped at your expense or refunded (minus the shipping fee).
My order is damaged when it arrived! help!
While I try my best to ensure that the packaging is durable enough to withstand international journeys, sometimes accidents happen.
Please do a full unboxing recording when you open the package, so if there’s any issues with your package, you can attach it as proof and email it to me. You can either ask for replacements or refunds.If possible, please address any issues concerning the delivery (damaged/soaked package, bent/torn, punctured, etc) to the carrier when you receive the order.
Can I get a refund?
Refunds are only available for situations such as:
- returned packages to me due to incomplete/incorrect address, or when you didn’t pick up the package.
- Damaged items during delivery (picture proof needed)
- Mistakes from my end, such as sending different/fewer items from the confirmed order. (video proof needed).In case of missing/lost packages during transit, please try to contact the carrier first before contacting me.
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What do you use to make your art?
Currently, I use Procreate on iPad pro (11” 2020 model) with an apple pencil. I also use photoshop for the final touch to add textures. Lately I’m shifting back to making ink drawing with brush on thick watercolor paper.Do you make traditional/original/hand-drawn physical artwork?
Yes, now I do both digital and hand-drawn physical artwork.How do you get to this style?
Lots of practice and experiments. I always love the traditional printmaking, the looks of ukiyo-e and Japanese tattoos, also other Japanese media like manga, anime, and games. All of them eventually mixed together to become the style I’m working with now. I might keep doing this style or improve it or change it in the future. We’ll see how it goes :) -
How much is the cards?
For the first set, the price is 10USD per pack and 100USD per box, plus shipping fee to your country (customs/duty fee might also apply).What’s inside a pack?
Each pack has 8 random cards, and at least 2 foil cards in it. A booster box has 10 packs, 3 random foil promo cards, 1 sticker pack and 1 random signed card. The chance to pull a screenprinted card is 1 out of 10 boxes.Can I buy single cards?
I prefer to put them as booster/blind packs since my goal is to recreate the childhood nostalgic fun of pulling and trading your favorite character. That said, I’m considering the possibility of making drops for single cards if needed.
I also send 1 requested signed card that you can pick from the 160-cards main set (common to UR, you can check the list here) for each order of any merch purchase. Therefore, if you only need 1 card to add to your collection, you just need to get anything from my store when I open them. No minimum purchase, no specific item requirements, as long as it’s a physical item.How to order?
The cards will be available to purchase/pre-order when my store is open. You can read more about the drop system in drops, purchase, pre-orders section on this page.Is there any purchase limit?
Yes, 2 booster boxes. Also, please don’t try to sneak past the limit. I’ve had enough seeing duplicate orders, home-office addresses, partner/family excuses. Share with other collectors.Can you ship to (insert country)?
Please refer to the Shipping&Returns section and the shipping reference page here.Will you make/restock collector box/master set again?
No. I only do booster box and booster packs. Booster box is available both in pre-order and release/regular drop. Loose packs bundle is available on release/regular drop.Will you reprint the cards again?
Yes.Is there going to be a new set?
The next set, Hearts and Souls is in designing phase. I plan to focus on that as soon as I finished with the reprint release date.What is reprint release date?
Currently Pokai Gaku Cards is being reprinted. To make it easier for people to get a chance, I spread a few waves of pre-orders before I released the stock as a regular drop. Release date means that the cards are readily available.